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Home privacy policy
Privacy Policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 ("RGPD") and its implementing regulations, ESCAMPA SL informs all users of the website (the "Web") about the treatment of your personal data, those provided during the access and use of the Web.


In general, for what purpose will we treat your personal data?

  • Respond to the request for required information, through the sections for contact or consultation regarding the different services on the website.
  • Management of the business relationship with customers and/or suppliers.


What is the legitimacy for the treatment of your data?

  • To meet the request for information required through the "Contact" or "Inquiry about..." section of the Web: The consent expressed from the request sent.
  • Enable the management of the business relationship with customers and/or suppliers, the execution of the contract.


How long will we keep your data?

In general, the data provided will be kept for as long as it is necessary for each of the purposes for which the data is used. In any case during the legally established periods for it.

In the case of information related to the provision of services, during the period necessary to respond and carry out the corresponding internal monitoring of the suggestion or query communicated. Regarding the sending of commercial communications electronically, indefinitely, until you tell us otherwise.


To which recipients will your data be communicated?

In general, the communication of your data to third parties is not foreseen.


What are your rights when you provide us with your data?

Access.- The interested party shall have the right to obtain confirmation from the data controller as to whether or not the data concerning him or her is being processed, as well as detailed information about certain aspects of the processing being carried out.

Rectification.- The interested party will have the right to obtain the rectification of the inaccurate personal data that concerns him or to complete those that were incomplete.

Deletion.- The interested party will have the right to request the deletion of their personal data, in any case the deletion will be subject to the limits established in the regulatory norm.

Limitation of their treatment.- The interested party will have the right to request the limitation regarding the treatment of their personal data

Opposition to treatment.- In certain circumstances and for reasons related to their particular situation, the interested parties may oppose the processing of their data.

Right to the portability of your data.- In other words, you will have the right to receive the personal data that concern you, that you have provided to a data controller, in a structured format, for common use and mechanical reading, and to transmit them to another data controller.

The aforementioned rights may be exercised by means of a written and signed request addressed to ESCAMPA S.L, or through the email address: where you can also request more information about the treatments carried out by the company.


Where do we get your data?

Your data has been provided to us by you, your company or third parties such as travel agencies, reservation centers, etc. In addition to those generated from the provision of contracted services.


What happens if I do not provide the requested data?

The identification data belonging to the client/user, as well as the other contact data and any others that may be required by the applicable regulations, must be declared and the refusal to supply them could mean the impossibility of accessing the service. The remaining information requested is voluntary, so failure to provide it will not prevent the establishment of the contractual relationship.
Guardianship of the control authorities.
If you deem it appropriate, you can request the protection of the Spanish Agency for Data Protection by submitting the corresponding claim. C/ Jorge Juan nº 6 28001 Madrid.


Security measures.

The Hotel has adopted the legally required personal data protection security levels, and has installed all the technical means and measures at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the personal data provided to the Hotel. However, the user must be aware that security measures on the Internet are not impregnable.